Your Expectation of Privacy

Our site does not collect personally identifiable information about you, unless you have specifically and voluntarily provided information, such as when you fill in your name and address on the account/information form(s). We have strict policies and procedures in place to protect your information from being disclosed to unauthorized persons.

Use, Collection and Retention of Customer Information
We shall only use and retain customer information for reasonably believed useful and legal purposes to assist in administering our business in order to provide products, services and other opportunities to our customers. Please be assured your information is confidential.

Maintenance of Accurate Information
We have established procedures so that your financial information is accurate, current and complete in accordance with reasonable commercial standards. We will respond to any request to correct inaccurate information in a timely manner.

Limiting Employee Access to Information
We limit our employees' access to your information. Employees may only access your information for legitimate business purposes. We have provided training to all employees so that they will understand the importance of the confidentiality and privacy of your information.

Protection of Information via Established Security Procedures
Heartland Bank has established security standards and procedures regarding unauthorized access to customer information. We are continually evaluating these standards and procedures in order to protect access to customer information by unauthorized persons.

Restrictions on the Disclosure of Account Information
We do not share information about customer accounts or your personally identifiable information to unaffiliated third parties, unless (1) the information is provided to help complete a customer initiated transaction; (2) you have requested it; (3) it is required by or allowed by law (i.e., subpoena, investigation of fraudulent activity, etc.); (4) you have been informed about the possibility of such disclosure for marketing or similar purpose through prior communication, and you have been given the opportunity to decline the sharing of information - "opt out." However, in some instances it may be necessary to provide information to reputable reporting agencies in order to maximize the accuracy and security of your personal information.

You should be aware that E-mail sent to us may not be secure. If you choose to send us E-mail, we shall retain the contents, your E-mail address and information provided in the E-mail, including any personally identifying information. This will become the property of Heartland Bank. By sending us E-mail you are also consenting to Heartland Bank using the information, unless you expressly state in your E-mail your objection to any use(s).

As required by federal law, Privacy statements are located throughout this web site where we request information from you.

How to Contact Heartland Bank about this Web Site
If you have concerns about how information about you may have been used in connection with this web site, or if you have questions about Heartland Bank's privacy policy and how we treat this very important issue, please contact:

Heartland Bank
ATTN: Internet Banking
850 North Hamilton Road
Gahanna, Ohio 43230

E-Mail: info@heartlandbank.com

Electronic mail is not necessarily secure. You should be very cautious when sending electronic mail containing sensitive, confidential information. As an alternative, you should give considerations to sending it by postal mail.

Opt-out
Periodically Heartland Bank provides special promotional offers to our customers, sends special informative brochures/literature and provides telemarketing communications about our products and services. If you would prefer not to receive any offers or information by mail or telephone, please write for yourself (not any other joint account owner) telling us you do not wish any communication from us, to:

Heartland Bank - Opt-Out
Operations Department
850 North Hamilton Road
Gahanna, Ohio 43230