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Building Relationships with Customers, Employees and Vendors is the Core Business Model of Spartan Logistics

 Saturday, October 27, 2012

In 1998 Co-Founders Ed Harmon and Jim Ranney recognized the growing trend of companies throughout the 1990’s downsizing and outsourcing non-core operations. Together they created Spartan Warehouse and Distribution as a public warehousing and trucking company, taking advantage of Ohio’s central location. In 2003, the company’s name changed to Spartan Logistics, mostly for marketing and ease of use.

Their Mission: To provide great service to happy customers, resulting in full buildings, staffed by passionate team members.

Over the years they have grown with locations in Ohio and Indiana, as well as an additional location in South Carolina. In 2013, Spartan will be adding another location in Indianapolis. Today, Spartan Logistics is staffed by over 200 employees that serve over 100 local and national accounts, and operates two million square feet of industrial space in seven cities in three states.

Steve Harmon, Managing Director, commented, “Technology has changed the way we do business significantly. Operating an overflow warehouse used to be about having concrete and moving pallets. Now, it more about supply chain planning, data integration, real time communication and last-mile delivery status.”

Spartan adds value for their customers by helping them outsource integrated supply chain functions. They are able to pick up their customers goods from their production facilities, store these goods, and deliver the goods to the end user when sold. By adding custom-designed inventory reporting, packaging sorting and fulfillment, and first-class customer service, Spartan is able to perform these functions at a cost lower than what the customer could achieve on their own. The Midwest is the perfect location, since it offers one-day truck shipments to 2/3s of the U.S. and Canada.

Harmon first met Heartland a few years ago when the bank was making a presentation to a non-profit where he served as a board member. Harmon liked what he saw and the way Heartland did business, deciding to contact the bank about his personal business. The relationship continued to grow and Spartan ultimately moved their business relationship to Heartland.

2012 marks Spartan’s 25th anniversary in business. Over these 25 years, the company has survived, grown and prospered in every type of business challenge. A prime reason for this is their core business model, which is about building relationship with customers, employees, and vendors. Partnering with their customers in a vested outsourcing model has been the single biggest contributor to their operational success, sales growth, and future development. “Working with our customers has helped us develop new technologies, locations, and processes that we have leveraged to continue expanding,” stated Harmon.

When asked about what the future holds for Spartan, Harmon says, “Our industry will continue to experience double-digit growth as more companies outsource to reduce investment and headcount. We will continue to struggle with employee-related regulation and keeping our costs structure under control so that we can still add value though this process. However, we’re confident we’ll be around for at least another 25 years (or more)!”

Spartan remains privately-owned and family-run, but well positioned to provide the high-quality service of a national logistics provider at costs which add real value to your supply chain. To learn more about Spartan and the services they provide visit their website www.spartanwarehouse.com. You can also follow Steve on Twitter @SpartanPrez.

Spartan Logistics
4140 Lockbourne Rd.
Columbus, OH 43207

Phone: 614-497-1777


 
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