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A Call Answered - Customer Success Story: Mt. Hermon Baptist Church

 Sunday, July 15, 2012

Bishop Donald J. WashingtonGuest Article by Bishop Donald J. Washington

I am excited to offer this article about my relationship and experience with Heartland Bank and how their collective efforts helped a struggling church, The Historical Mt. Hermon Baptist Church, during a very crucial financial period. It gives me an opportunity to openly express my gratitude to Mr. Scott McComb, Ms. Bobbie Burba, and their staff for their outstanding professionalism.

Mt. Hermon Baptist Church, like other churches in our area, was having financial challenges due to the downward economic spiral in our nation. Members of the Church were losing their jobs, being relocated to other areas in the country, and taking early retirement. Our weekly offerings took a nose dive!

Our previous bank met with me to discuss refinancing our note since it had matured. I was shocked when they told us that we were under a “Forbearance Period” due to a tax issue and lien issue that we were challenging. Needless to say, that bank did nothing to help us.

But God always has a “ram in the bush” – Bobbie Burba! I met her several years ago, and thought maybe we could talk to her about our situation but I had to move very quickly. I called our accountant to set up an appointment in an effort to see if Heartland Bank would be interested. Needless to say, Heartland Bank came through with flying colors!

Of course, there were several tasks the church had to complete in order for us to become a part of the Heartland Bank family, but it was worth it. Over the course of eleven months, the other bank made us jump through a lot of hoops, with no real help and no positive outcome, but with Heartland Bank we were signing closing documents within four months.

By refinancing with Heartland Bank, and lowering our interest rate, we were given much needed “breathing room”. In my estimation, Heartland Bank “has heart for this community,” and I will be eternally grateful for their very professional but personal and passionate touch.

Bishop Donald J. Washington currently serves as the Senior Pastor of the Mount Hermon Missionary Baptist Church.

Bishop Washington is past President of The Ohio Baptist General Convention and Auxiliaries, Inc., which is comprised of over 300 churches and 80,000 members. He has served as Chairman of the Church Planning Commission of the National Baptist Convention USA, Incorporated; member of the Ohio Council of Churches; Past President of The Columbus Baptist Pastors Conference of Columbus and Vicinity; member of The Baptist Ministerial Alliance; NAACP, One Church; Presiding Bishop Church Alive Ministries International, and numerous other committees and councils.

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