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Straight to the Top Form

We appreciate your feedback. Please fill out the form and then click the "Submit" button at the bottom of the page and your submission will go to "straight to the top" of the bank - our President & CEO G. Scott McComb. If you would prefer to have your comments remain anonymous, you can download our Straight to the Top form below and mail it in to our corporate office. 

Straight to the Top Form (115 KB)

As always, Heartland Bank is committed to maintaining the privacy of your personal information. View our Privacy Statement. Please note, this form is NOT encrypted, so do not include any sensitive or confidential information such as your social security number, account number, or account balance in your submission

* Required

Title DR MISS MR MRS MS

First Name *

Last Name *

Email Address *

Where or how do you perform most of your banking transactions? Internet Banking Telephone Banking Capitol Square Croton Dublin Friendship Village Gahanna Grove City Johnstown Newark Reynoldsburg Stygler Road Westerville Wilson Road

On average, how many times a month do you visit an office? 0 times 1 or 2 times 3-5 times more than 5 times

Friendliness Excellent Good Fair Poor

Reliability Excellent Good Fair Poor

Fast and efficient service Excellent Good Fair Poor

Staff knowledge of bank products Excellent Good Fair Poor

Receiving statements promptly Excellent Good Fair Poor

Statements which are easy to read Excellent Good Fair Poor

Why did you choose Heartland? Personal referral Quality of service Advertisement Convenience Other (indicate in Comments section below)

What is most important to you in your banking relationship? Product selection Quality of service Service charges Interest rates Convenience Other (indicate in Comments section below)

Do you have accounts at other financial institutions? Yes No

Are there any additional products or services you would like to see offered?

How long have you been a Bank customer?

I would recommend Heartland Bank to others. Yes No

Please share your Comments and/or Suggestions:

Enter Word Verification in box below *