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Straight to the Top Form

Straight to the Top Form

We appreciate your feedback. Please fill out the form and then click the "Submit" button at the bottom of the page and your submission will go to "straight to the top" of the bank - our Chairman, President & CEO G. Scott McComb. If you would prefer to have your comments remain anonymous, you can download our Straight to the Top form below and mail it in to our corporate office. 

If you would like to download the form click here: Everything Speaks (Straight to the Top Form) or complete the online form below.  You may mail it to:

As always, Heartland Bank is committed to maintaining the privacy of your personal information. View our Privacy Statement. Please note, this form is NOT encrypted, so do not include any sensitive or confidential information such as your social security number, account number, or account balance in your submission

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Which office do you consider your "main office" or "office most visited"? Capitol Square Croton Dublin Friendship Village Gahanna Grove City Johnstown Newark Reynoldsburg Stygler Road Westerville Wilson Road

Why did you choose Heartland? Personal referral Advertisement Quality of Service Convenience Other (indicate below)

Other:

I bank at Heartland Bank because: (Check all that pertain.) Competitive Loan Products Competitive Deposit Products Customer service Employee contact relationships Sophisticated products Convenient locations Other (Indicate in Comments section below)

How would you rate us on Friendliness? Excellent Good Fair Poor

Reliability? Excellent Good Fair Poor

Fast and efficient service? Excellent Good Fair Poor

Staff knowledge of bank products? Excellent Good Fair Poor

Receiving statements promptly? Excellent Good Fair Poor

Statements which are easy to read? Excellent Good Fair Poor

Have you signed up for or used any of the following: Online Banking Rewards Club Mobile Banking Insurance Services Investment Services eStatements Facebook

What is most important to you in your banking relationship? Product Selection Service Charges Interest Rates Quality of Service Convenience Other (indicate in Comments section below)

Do you have accounts at other financial institutions? Yes No

Are there any additional products or services you would like to see offered?

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I would recommend Heartland Bank to others. Yes No

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